Deep breaths, Chris, deep breaths…
So my Sony-Ericsson T68i is dying. Its less than a year old. Over the last 3 weeks my reception has gone from bad to horrible.
I get a postcard from Sony. They’re sending me a “free upgrade” to a Sony-Ericsson T226. “AT&T has upgraded their GSM network to the new 850mhz frequency so you can get better coverage”.
Great! I say. I needed to replace my phone anyway. I check out the specs. Shit. No Bluetooth. I’ve got several hundred dollars worth of Bluetooth gear now. This isn’t going to work.
So this morning I call up the number on the card. “We’re sorry,” Sony says, “we’re just offering the upgrade to the T226, you’ll have to take that up with AT&T Wireless.”
So I call AT&T. On my first call, I get disconnected shortly after the representative gives me the purchase price on a new T226. Apparently he couldn’t understand me. Goes to show you how much the old GSM network sucks. Read the rest of this entry »

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